Lee Yan Fong Library

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Telephone calls : unity and diversity in conversational structure across languages and cultures / edited by Kang Kwong Luke, Theodossia-Soula Pavlidou. - Philadelphia, PA : J. Benjamins Pub., c2002. - viii, 287 p. ; 23 cm. - Pragmatics & beyond, New ser. 101 0922-842X ; .

Includes bibliographical references and index.

Studying telephone calls: beginnings, developments, and perspectives / Recognition and identification in Japanese and Korean telephone conversation openings / On the telephone again! Telephone conversation openings in Greek / Telephone conversation openings in Persian / Language choice in international telephone conversations / Reporting problems and offering assistance in Japanese business telephone conversations / Initiation and introduction of first topics in Hong Kong telephone calls / Moving towards closing: Greek telephone calls between familiars / Comparing telephone call openings: theoretical and methodological reflections / Reflections on research on telephone conversation: issues of cross-cultural scope and scholarly exchange, interactional import and consequences / Kang Kwong Luke, Theodossia-Soula Pavlidou -- Yong-Yae Park -- Maria Sifianou -- Carmen Taleghani-Nikazm -- Gitte Rasmussen, Johannes Wagner -- Lindsay Amthor Yotsukura -- Kang Kwong Luke -- Theodossia-Soula Pavlidou -- Paul ten Have -- Emanuel A. Schegloff. Introduction: -- PART I. OPENING TELEPHONE CALLS -- PART II. PROBLEM SOLVING, TOPIC MANAGEMENT AND CLOSING -- PART III. THEORETICAL AND METHODOLOGICAL CONSIDERATIONS --

ISBN: 1588112195 (alk. paper) 9781588112194 (alk. paper) 9027253412 (Amsterdam : hd. bd.) 9789027253415 (Amsterdam : hd. bd.)

LCCN: 2002071168

Subjects--Topical Terms:
Conversation analysis.
Language and culture.
Telephone calls.
Telefoongesprekken.

LC Class. No.: P95.45 / T44 2002

Dewey Class. No.: 302.3/46