Lee Yan Fong Library

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Kotter, John P., 1947-

The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen. - Boston, Mass. : Harvard Business Review Press, [2012] - xiii, 188 p. : ill. ; 24 cm.

Originally published in 2002. Includes index.

Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make changes stick.

ISBN: 9781422187333 (hbk. : alk. paper) 1422187330 (hbk. : alk. paper)

LCCN: 2012030715

Subjects--Topical Terms:
Organizational change.

LC Class. No.: HD58.8 / K645 2012

Dewey Class. No.: 658.4/06