Understanding other people : the five secrets to human behavior /
Beverly D. Flaxington.
- 2nd ed.
- [United States] : ATA Press, 2010.
- ix, 93 p. ; 24 cm.
"How to stop being frustrated by the actions of others and start taking charge of your own life--and reactions"
Introduction -- Secret number one: It's all about me -- Secret number two: Our behavioral styles come between us -- Secret number three: Your values speak louder than you do -- Secret number four: Don't assume I know what you mean -- Secret number five: I'm okay; you are most definitely not okay -- Putting it all together: what to do next?