Flaxington, Beverly D.

Understanding other people : the five secrets to human behavior / Beverly D. Flaxington. - 2nd ed. - [United States] : ATA Press, 2010. - ix, 93 p. ; 24 cm.

"How to stop being frustrated by the actions of others and start taking charge of your own life--and reactions"

Introduction -- Secret number one: It's all about me -- Secret number two: Our behavioral styles come between us -- Secret number three: Your values speak louder than you do -- Secret number four: Don't assume I know what you mean -- Secret number five: I'm okay; you are most definitely not okay -- Putting it all together: what to do next?

0615272290 (pbk.) 9780615272290 (pbk.)


Interpersonal communication.
Interpersonal relations.

BF637.C45 / F53 2010

Hong Kong Nang Yan College of Higher Education
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