The dynamics of conflict : a guide to engagement and intervention /
Bernard Mayer.
- 2nd ed.
- San Francisco : Jossey-Bass, c2012.
- xvii, 366 p. ; 25 cm.
Includes bibliographical references (p. 345-352) and index.
9780470613535 (cloth) 047061353X (cloth)
2011044985
Conflict (Psychology) Conflict management. Negotiation. Problem solving. Conflict (Psychology) Negotiating. Problem Solving.