Lee Yan Fong Library

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Bunzel, Tom.

Tools of engagement : presenting and training in a world of social media / Tom Bunzel. - San Francisco : Wiley, c2010. - xxi, 254 p. : ill. ; 24 cm. - Pfeiffer essential resources for training and HR professionals . - Pfeiffer essential resources for training and HR professionals. .

Includes bibliographical references and index.

"Trainers, consultants, HR professionals need a resource for helping them apply social media technology to their meetings and training sessions. This resource shows how to get an online meeting scheduled, plan its contents, rehearse, and prepare, deliver meaningful content over the web, and follow up with a strategic plan to take full advantage of all aspects of the event going forward. It also covers continuing the dialog with other online technologies and shows how mashing and social networking can help train and teach. The book also includes Premium Content."--

ISBN: 9780470573945 (pbk.) 0470573945 (pbk.)

LCCN: 2010019084

Subjects--Topical Terms:
Multimedia systems in business presentations.
Social media.
Training.
Business communication.
Communication in organizations.

LC Class. No.: HF5718.22 / B86 2010

Dewey Class. No.: 658.4/52