Chiarini, Andrea, 1965-

From Total Quality Control to lean Six Sigma evolution of the most important management systems for the excellence / Andrea Chiarini. - Milan ; New York : Springer, c2012. - 1 online resource (vi, 59 p.) - SpringerBriefs in business, 2191-5482. . - Springer briefs in business. .

Includes bibliographical references.

Introduction -- A Historical Path of the Systems -- Literature Review Concerning the Comparison of the Systems -- Research Methodology -- Japanese Total Quality Control -- Total Quality Management -- Deming's System of Profound Knowledge -- Business Process Reengineering -- Lean Thinking -- Six Sigma -- Discussion and Comparison About the Common Characteristics -- Lessons Learned from the Comparison and Discussion -- Conclusions -- Agenda for Future Research.

884702658X (electronic bk.) 9788847026582 (electronic bk.) 9788847026575


Quality control.
Six sigma (Quality control standard)

TS156 / C45 2012eb

658.5/62

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