From Total Quality Control to lean Six Sigma evolution of the most important management systems for the excellence /
Andrea Chiarini.
- Milan ; New York : Springer, c2012.
- 1 online resource (vi, 59 p.)
- SpringerBriefs in business, 2191-5482. .
- Springer briefs in business. .
Includes bibliographical references.
Introduction -- A Historical Path of the Systems -- Literature Review Concerning the Comparison of the Systems -- Research Methodology -- Japanese Total Quality Control -- Total Quality Management -- Deming's System of Profound Knowledge -- Business Process Reengineering -- Lean Thinking -- Six Sigma -- Discussion and Comparison About the Common Characteristics -- Lessons Learned from the Comparison and Discussion -- Conclusions -- Agenda for Future Research.