Introduction to marketing : theory and practice /
Adrian Palmer.
- 3rd ed.
- Oxford ; New York : Oxford University Press, c2012.
- xxxi, 542 p. : ill. ; 25 cm.
Includes bibliographical references and indexes.
What is marketing? -- The marketing environment -- Socially responsible marketing -- Buyer behaviour and relationship development -- Marketing research -- Segmentation, positioning, and targeting -- Competitor analysis and brand development -- Developing the product -- Pricing -- Channel intermediaries -- Marketing communications -- Managing the marketing effort in a global environment.