Lee Yan Fong Library

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Staff, Bloomsbury Publishing.

Deal with Difficult People : How to Cope with Tricky Situations and People. - 1st ed. - 1 online resource (96 pages) - Steps to Success Ser. . - Steps to Success Ser. .

Cover -- Contents -- 1 Handling office politics -- 2 Coping with a difficult boss -- 3 Dealing with bullying or harassment -- 4 Dealing with discrimination against you -- 5 Preventing discrimination -- 6 Managing addictive behaviour -- 7 Managing poor performance -- 8 Thinking around problems -- Where to find more help -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- M -- N -- O -- P -- Q -- R -- S -- T -- W.

This text offers solutions and advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others.

ISBN: 9781408128107

Subjects--Topical Terms:
Conflict management.;Interpersonal conflict.;Psychology, Industrial.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: BF449 .D384 2010

Dewey Class. No.: 658.3145