Lee Yan Fong Library

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Rai, Dr. Urmila.

Business Communication. - 1 online resource (231 pages)

Cover -- Contents -- Unit 1 :Business Letters -- Chapter 1 :Parts And Layout Of A Business Letter -- Chapter 2 :Essentials Of Effective Letter Writing -- Unit 2 :Letter Related To Accounts -- Chapter 3 :Collection Letters -- Chapter 4 :Correspondence With Banks -- Chapter 5 :Insurance Letters -- Chapter 6 :Letters To Public Authorities -- Unit 3 :Purchase -- Chapter 7 :Requests For Quotations And Replies -- Chapter 8 :Orders And Replies -- Chapter 9 :Complaints -- Chapter 10 :Adjustment Letters -- Unit 4 :Business Letters -- Chapter 11 :Sales Letters -- Chapter 12 :Circulars -- Chapter 13 :Status Enquiries.

UNIT 1BUSINESS LETTERSParts and Layout of a business Letter Essentials of Effective Letter Writing UNIT 2LETTERS RELATED TO ACCOUNTSCollection LettersCorrespondence with Banks Insurance Letters Letters to Public AuthoritiesUNIT 3PURCHASERequests for Quotations and Replies Orders and Replies Complaints Adjustment LettersUNIT 4BUSINESS LETTERSSales Letters Circulars Status Enquiries.

ISBN: 9781282813243

Index Terms--Genre/Form:
Electronic books.

Dewey Class. No.: 651.74