Rai, Urmila.

English Language Communication Skills. - 1 online resource (320 pages)

Cover -- Contents -- Unit One -- Unit Two -- Unit Three -- Unit Four.

1. Role and Importance of Communication2. Verbal and Non-verbal Communication3. Barriers to Communication4. Communication Mediums5. Effective Communication6. Group Communication7. Making Presentations8. Spoken and Written English9. Etiquette and Manners10. Vocabulary Development11. Comprehension12. Principles of Letter Writing13. Layout of Letters .14. Enquiries and Replies15. Complaints and Replies16. Memos, Circulars, Notices17. Paragraph Writing18. Writing Scientific and Technical Reports19. Drafting and Delivering a Speech20. Articles21. Tenses22. Active and Passive Voice23. Direct and Indirect Speech24. Degrees of Comparison25. Common Errors26. Concepts of Learning and Listening.

9781282812529


Electronic books.

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG