Cover -- Logistics Management and Strategy -- Contents -- Foreword -- Preface -- Authors' acknowledgements -- Publisher's acknowledgements -- How to use this book -- Plan of the book -- Part One Competing through Logistics -- Logistics and the supply chain -- Introduction -- Logistics and the supply chain -- Material flow and information flow -- Competing through logistics -- Logistics strategy -- Summary -- Discussion questions -- References -- Suggested further reading -- Putting the end-customer first -- Introduction -- The marketing perspective -- Segmentation -- Demand profiling -- Quality of service -- Setting priorities for logistics strategy -- Summary -- Discussion questions -- References -- Suggested further reading -- Value and logistics costs -- Introduction -- Where does value come from? -- How can logistics costs be represented? -- Activity-based costing (ABC) -- A balanced measurement portfolio -- Supply chain operations reference model (SCOR) -- Summary -- Discussion questions -- References -- Suggested further reading -- Part Two Leveraging Logistics Operations -- Managing logistics internationally -- Introduction -- Drivers and logistics implications of internationalisation -- The tendency towards internationalisation -- The challenges of international logistics and location -- Organising for international logistics -- Reverse logistics -- Managing for risk readiness -- Corporate social responsibility in the supply chain -- Summary -- Discussion questions -- References -- Suggested further reading -- Managing the lead-time frontier -- Introduction -- The role of time in competitive advantage -- P:D ratios and differences -- Time-based process mapping -- Managing timeliness in the logistics pipeline -- A method for implementing time-based practices -- When, where and how? -- Summary -- Discussion questions -- References. Suggested further reading -- Supply chain planning and control -- Introduction -- The supply chain 'game plan' -- Overcoming poor coordination in retail supply chains -- Summary -- Discussion questions -- References -- Suggested further reading -- Just-in-time and the agile supply chain -- Introduction -- Just-in-time and lean thinking -- The concept of agility -- Summary -- Discussion questions -- References -- Suggested further reading -- Part Three Working Together -- Integrating the supply chain -- Introduction -- Integration in the supply chain -- Choosing the right supply relationships -- Partnerships in the supply chain -- Supply base rationalisation -- Supplier networks -- Supplier development -- Implementing strategic partnerships -- Managing supply chain relationships -- Summary -- Discussion questions -- References -- Suggested further reading -- Sourcing and supply management -- Introduction -- What does procurement do? -- Rationalising the supply base -- Segmenting the supply base -- Procurement technology -- Markers of boardroom value -- What does top procurement talent look like? -- Summary -- Discussion questions -- References -- Suggested further reading -- Part Four Changing the Future -- Logistics future challenges and opportunities -- Introduction -- Changing economics? -- Internal alignment -- Selecting collaborative opportunities upstream and downstream -- Managing with cost-to-serve to support growth and profitability -- The supply chain manager of the future -- Changing chains -- Summary -- Discussion questions -- References -- Suggested further reading -- Index.
Discover the theoretical concepts and the strategic business reality of Logistics and supply chain management in this accessible text, now in its fourth edition.