Akunjee, Muhammed.

Easy Guide To Osces For Communication Skills, The. - 1 online resource (233 pages)

Cover -- Contents -- Preface -- Foreword -- About the authors -- 1 Introduction and basic consultation skills -- Doctor-patient consultation -- 2 Breaking bad news -- First clinical scenario -- Second clinical scenario -- 3 Cross- cultural communication -- Brief synopsis of the major world religions -- First clinical scenario -- Second clinical scenario -- 4 Communicating with an angry patient -- First clinical scenario -- Second clinical scenario -- 5 Explaining medical conditions -- Explaining common conditions -- First clinical scenario -- Second clinical scenario -- 6 Explaining medical procedures -- First clinical scenario -- Second clinical scenario -- 7 Intra- professional communication -- First scenario -- Second scenario -- 8 Inter- professional communication -- First clinical scenario -- Second clinical scenario -- 9 Apologising for mistakes -- Clinical scenario -- 10 Dealing with complaints -- Clinical scenario -- 11 English as a foreign language -- Clinical scenario -- 12 Prejudices and discrimination -- Index.

It is increasingly recognised that communication plays a pivotal role in obtaining successful clinical outcomes. However, despite an increase in communication skills teaching, much of literature on this topic is targeted at senior doctors and researchers, and many medical students still find demonstrating competence in communication skills OSCEs a challenge.This book lightens the load by simplifying communication skills, explaining key theories and concepts simply and illustrating them through practical role plays. It covers a wide variety of common dilemmas in clinical and examination settings, and tackles challenging and increasingly familiar areas such as cross-cultural sensitivities, communicating with a patients whose first language is not English, and communicating with patients who have complaints about their treatment.'Written in a clear and refreshing style that helps to demystify this vast and complex topic.'John S Rohan.

9781282662780


Electronic books.

610.696

Hong Kong Nang Yan College of Higher Education
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