Market-driven management : strategic and operational marketing /
Jean-Jacques Lambin with Isabelle Schuiling.
- 3rd ed.
- Houndmills, Basingstoke ; New York, NY : Palgrave Macmillan, 2012.
- xxv, 590 p. : ill. ; 25 cm.
Includes bibliographical references and index.
The marketing concept -- The market orientation concept -- The impact of globalization -- Emerging values and issues -- Customers' needs analysis -- The customer purchase behaviour -- Measuring customers' response -- Needs analysis through market segmentation -- Market attractiveness analysis -- Company competitiveness analysis -- Market targeting and positioning decisions -- Formulating a marketing strategy -- New product decisions -- Brand management -- Distribution channel decisions -- The battle of the brands in B2C markets -- Pricing decisions -- Marketing communication decisions -- Advertising offline and online decisions -- Measuring marketing performance -- The strategic and operational marketing plan.