Lee Yan Fong Library

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Levit, Steve.

Quality is just the beginning : managing for total responsiveness / Steve Levit. - New York : McGraw-Hill, c1994. - xii, 206 p. : ill. ; 24 cm.

Includes index.

ISBN: 0070375925 9780071134521 0071134522

Subjects--Topical Terms:
Total quality management--United States.
Just-in-time systems--United States.

LC Class. No.: HD62.15 / L48 1994