Kinicki, Angelo.

Management : a practical introduction / Angelo Kinicki, Arizona State University , Brian K. Williams. - Sixth edition. - New York : McGraw-Hill Irwin, [2013] - xxxvii, 548 pages, [85] pages : illustrations (chiefly color) ; 28 cm

Includes bibliographical references and indexes.

Introduction -- The exceptional manager : what you do, how you do it? -- Management theory : essential background for the successful manager? -- The environment of management -- The manager's changing work environment & ethical responsibilities : doing the right thing? -- Global management : managing across borders? -- Planning -- Planning : the foundation of successful management? -- Strategic management : how star managers realize a grand design? -- Individual & group decision making : how managers make things happen? -- Organizing -- Organizational culture, structure, & design : building blocks of the -- Organization? -- Human resource management : getting the right people for managerial success -- Organizational change & innovation : lifelong challenges for the exceptional manager? -- Leading -- Managing individual differences & behavior : supervising people as people? -- Motivating employees : achieving superior performance in the workplace? -- Groups & teams : increasing cooperation, reducing conflict? -- Power, influence, & leadership : from becoming a manager to becoming a -- Leader? -- Interpersonal & organizational communication : mastering the exchange of -- Information? -- Controlling -- Control systems & quality management : techniques for enhancing organizational effectiveness -- Appendix: the project planner's toolkit : flowcharts, gantt charts, & break-even analysis a1 -- About the authors.

9780078029547 (alk. paper) 0078029546 (alk. paper)

2012026826


Management.

HD31 / K474 2013

658

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