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Arter, Dennis R., 1947-

How to audit the process-based QMS / Dennis R. Arter, Charles A. Cianfrani, and John E. (Jack) West. - 2nd ed. - Milwaukee, Wis. : ASQ Quality Press, 2012. - xvi, 187 p. : ill. ; 24 cm.

Includes bibliographical references (p. 181-182) and index.

ISBN: 9780873898447 (hardcover : alk. paper) 0873898443 (hardcover : alk. paper)

LCCN: 2012020821

Subjects--Topical Terms:
Auditing, Internal--Methodology.
Total quality management--Evaluation.
Organizational effectiveness--Evaluation.
Management--Evaluation.
ISO 9001 Standard.

LC Class. No.: HF5668.25 / A77 2012

Dewey Class. No.: 657/.458