McConnell, Charles R.

The health care manager's human resources handbook / Charles R. McConnell. - 2nd ed. - Burlington, Mass. : Jones & Bartlett Learning, c2013. - xv, 419 p. ; 23 cm.

Includes bibliographical references and index.

From employment office to human resources -- How human resources fits into the healthcare organization -- The legal framework of present-day human resources -- Human resources and the healthcare manager -- The manager-employee relationship -- The manager and the recruiting process -- How to conduct a legal, but effective, selection interview -- Directions in employee relations -- The healthcare manager and employee problems -- Performance appraisal: the never-ending task -- Addressing problems before taking corrective action -- Employee documentation : shoulds and should nots for the manager -- Terminating employees : minimizing the legal risks -- See you in court : involvement in legal action -- Avoiding, or dealing with, a union -- The manager's role in employee training -- Iceberg tips : compensation, benefits, and other concerns -- Keeping human resources on its toes.

9781449657390 (pbk.) 1449657397 (pbk.)

2012015802


Health facilities--Personnel management.
Health facilities--Administration.
Health Personnel--organization & administration.
Health Services Administration.
Interprofessional Relations.
Personnel Management--methods.

RA971.35 / M283 2013

362.109068/3

W 84.1

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
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