Library management 101 : a practical guide / edited by Diane L. Velasquez. - Chicago : ALA Editions, an imprint of the American Library Association, 2013. - xiii, 366 pages : illustrations ; 23 cm

Includes bibliographical references and index.

Introduction to management / Diane L. Velasquez -- Classical theory / Lisa K. Hussey -- Modern theory / Lisa K. Hussey -- Human resources management / Diane L. Velasquez -- Strategic planning / Mary Wilkins Jordan -- Leadership and decision making / Mary Wilkins Jordan and Lisa K. Hussey -- Organizational communication / Lisa K. Hussey -- Change management and organizational culture / Diane L. Velasquez and Lisa K. Hussey -- Marketing / Diane L. Velasquez -- Financial management / Diane L. Velasquez -- Assessment and evaluation / Jennifer Campbell-Meier -- Internal and external stakeholders / Diane L. Velasquez -- Ethics and confidentiality / Diane L. Velasquez -- Understanding and resolving conflict / Lisa K. Hussey -- Diversity / Lisa K. Hussey -- Facilities management / Lenora Berendt -- Information technology management / Diane L. Velasquez -- Grants and the grant writing process / Catherine Hakala-Ausperk -- Outsourcing / Heather L. Hill -- Future trends / Lisa K. Hussey and Diane L. Velasquez.

9780838911488 (alk. paper)

2012044514


Library administration--United States.
Library administration--Canada.

Z678 / L4725 2013

025.1

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG