Market research in practice : (Record no. 11080)

000 -LEADER
fixed length control field 08271cam a2200445 i 4500
001 - CONTROL NUMBER
control field 2013022887
003 - CONTROL NUMBER IDENTIFIER
control field local
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20170215100504.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 130606s2013 enka b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2013022887
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780749468644 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0749468645 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780749468651 (ebook)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0749468653 (ebook)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Language of cataloging eng
Description conventions rda
Transcribing agency DLC
Modifying agency YDX
-- OCLCO
-- UKMGB
-- CDX
-- YDXCP
-- SINLB
-- BTCTA
-- BDX
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.2
Item number H253 2013
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/3
Edition number 23
084 ## - OTHER CLASSIFICATION NUMBER
Classification number BUS043060
-- BUS043000
Source of number bisacsh
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Hague, Paul N.
Authority record control number (local)66443
245 10 - TITLE STATEMENT
Title Market research in practice :
Remainder of title how to get greater insight from your market /
Statement of responsibility, etc Paul Hague, Nick Hague & Carol-Ann Morgan.
250 ## - EDITION STATEMENT
Edition statement Second edition.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc London :
Name of publisher, distributor, etc Kogan Page,
Date of publication, distribution, etc 2013.
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 257 pages :
Other physical details illustrations ;
Dimensions 24 cm.
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Source rdacarrier
490 1# - SERIES STATEMENT
Series statement Market research in practice series
500 ## - GENERAL NOTE
General note "First published in Great Britian and the United States in 2004."--T.p. verso.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (pages 234-249) and index.
505 8# - FORMATTED CONTENTS NOTE
Formatted contents note Machine generated contents note: Preface01 Introduction -- Who needs market research? -- New roles for market research -- The effect of regional culture on the use of market research -- The use of market research in business models and frameworks -- Consumer and business-to-business market research -- The scope of market research information -- Quantitative and qualitative research -- The market research process -- The organization of market research -- Summary02 Uses of market research -- Understanding markets -- Understanding customers -- Understanding and developing the offer -- Positioning the brand and communications -- Summary03 Market research design -- What is worth researching? -- Market research suppliers -- The market research brief: a statement of the problem/opportunity -- The market research proposal: the return of brief (ROB) -- The information required -- The accuracy -- The budget -- The timetable -- What to expect in a proposal (return of brief) -- Summary04 Desk research -- A veritable gold mine -- An important principle of desk research -- Sources of sources: the high-level view -- Industry experts -- The internet -- Online market reports -- The press -- Company data -- Government statistics -- Trade and industry bodies -- Directories and lists -- The range of information available from desk research -- Planning, recording and evaluating desk research -- The limits of desk research -- Summary05 Focus groups -- The focus group -- The people that make up a focus group -- When to use focus groups -- Areas of special consideration -- Planning and recruiting groups -- Number of groups -- Venues of groups -- Getting participants to attend -- The group moderator -- Tools of the group moderator -- Summary06 Depth interviewing -- Why use depth interviews? -- Depth interviews in market research design -- How many depth interviews are needed? -- The role of the telephone in depth interviewing -- Winning cooperation for the interview -- The principles of interviewing -- The interview itself -- The line of questioning -- Developing the discussion guide for the interview -- Probes and prompts -- Summary07 Observation and ethnography -- Observation: a research method you can believe -- When to use observation -- The audit: a major application for observation -- Observation in shopping surveys -- Observation in product research -- Observation in poster checks -- Observation in checking television viewing -- Setting up observation programmes -- Reporting observational data -- Summary08 Sampling and statistics -- The principles of sampling -- Random sampling in consumer markets -- Choosing the size of the sample -- Sampling error -- Random sampling and non-response -- Quota samples -- Sampling in business-to-business markets -- Using statistics to derive importance of factors -- Using statistics to arrive at needs-based segmentations -- Summary09 Questionnaire design -- What is so difficult about designing a questionnaire? -- The role of questionnaires -- Different types of questionnaires -- Different types of questions -- Behavioural questions -- Attitudinal questions -- Classification questions -- Three steps in questionnaire design -- Formulating the questions -- Arranging the questionnaire layout -- Piloting and testing the draft questionnaire -- Special questionnaires: conjoint analysis -- Trade-off grids (SIMALTO -- simulated multi-attribute level trade-off) -- Summary10 Self-completion questionnaires -- The ubiquitous self-completion questionnaire -- When to use and when not to use self-completion questionnaires -- Principles of designing self-completion questionnaires -- Good practice in self-completion questionnaires -- Summary11 Face-to-face interviewing -- Advantages of face-to-face interviews -- Disadvantages of face-to-face interviews -- Street interviews -- Household interviews -- Questionnaire design -- Response rates to surveys: an industry problem -- Hall tests (mall intercepts) -- Summary12 Telephone interviewing -- Why interview by telephone? -- CATI: computer-assisted telephone interviewing -- The art of telephone interviewing: carrying out a successful interview -- Limitations of telephone interviews -- Summary13 Online surveys -- The life cycles of research methods -- Sending out e-surveys -- The growth of online panels -- The advantages and disadvantages of panel research -- Organizing an online survey -- Online focus groups -- Collecting information from a website -- Google and the rise of the DIY researcher -- Mobile surveys -- Using the net to pose questions -- Summary14 Data analysis -- The analysis of closed questions -- Data analysis of open-ended questions -- Analysis of numerical responses -- A note on data validation -- Multivariate analysis -- Qualitative data analysis -- Semiotics and qualitative research -- Summary15 Reporting -- Common rules for both written reports and presentations -- Reporting qualitative data -- Reporting quantitative data -- Drawing conclusions -- Making a presentation -- Summary16 International market research -- Seeing things more clearly -- The structure of the global market research industry -- Response rates internationally -- Measuring attitudes across nations -- Coordinating multi-country studies -- Using desk research (secondary research) to carry out international market research -- Summary17 Research trends -- Drivers of change -- Trends in quantitative research -- Trends in qualitative research -- Making questionnaires more engaging -- Trends amongst users of market research -- Specialization in market research skills -- SummaryBibliography -- Index.
520 ## - SUMMARY, ETC.
Summary, etc " Lively and accessible, Market Research in Practice is a practical introduction to market research tools, approaches and issues. Offering a clear, step-by-step guide to the whole process - from planning and executing a project through to analysis and presentation of the findings, the book explains how to use tools and methods effectively and obtain the most reliable results. With new chapters on using market research, international aspects and new research trends (including coverage of social media research and mobile surveys) this fully updated second edition also includes the latest information on carrying out market research design, secondary research, sampling and statistics, questionnaire design, data analysis and reporting.Accompanied by a range of online tools and templates and supported throughout by examples from real market research practice, this is a valuable guide for students, researchers, marketers and users of market research"--
Assigning source Provided by publisher.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing research.
Authority record control number (local)28846
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element BUSINESS & ECONOMICS / Marketing / Research.
Source of heading or term bisacsh
Authority record control number (local)66444
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element BUSINESS & ECONOMICS / Marketing / General.
Source of heading or term bisacsh
Authority record control number (local)36946
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Hague, Nick,
Dates associated with a name 1974-
Authority record control number (local)66445
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Morgan, Carol-Ann,
Dates associated with a name 1958-
Authority record control number (local)66446
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Market research in practice series.
Authority record control number (local)66447
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Date last seen Source of acquisition Not for loan Source of classification or shelving scheme Lost status Price effective from Shelving location Koha item type Damaged status Date acquired Full call number Permanent Location Barcode Current Location
2014-02-11YBP Library Services   2014-02-11Library CollectionBook 2014-01-14HF5415.2 H253 2013Lee Yan Fong Library00016377Lee Yan Fong Library

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG