Communication skills for the health care professional : (Record no. 25406)

000 -LEADER
fixed length control field 02450nam a22003017a 4500
003 - CONTROL NUMBER IDENTIFIER
control field NY
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180221103831.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 180221s2009 maua b 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780763755577
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0763755575
040 ## - CATALOGING SOURCE
Original cataloging agency DNLM/DLC
Transcribing agency NY
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number R727.3
Item number V36 2009
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Van Servellen, Gwen Marram.
245 10 - TITLE STATEMENT
Title Communication skills for the health care professional :
Remainder of title concepts, practice, and evidence /
Statement of responsibility, etc Gwen van Servellen.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Sudbury, Mass. :
Name of publisher, distributor, etc Jones and Bartlett Publishers,
Date of publication, distribution, etc c2009.
300 ## - PHYSICAL DESCRIPTION
Extent xxxiv, 485 p. :
Other physical details ill. ;
Dimensions 26 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 439-462) and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Health communications and quality care -- Principles of human communication -- The nature of therapeutic communications -- Cultural similarities and differences and communication -- The pervasive role of confirmation and empathy -- Communications that contribute to trust and mistrust of the providers -- The art and skillful use of questions -- Therapeutic use of silence and pauses -- The impact and limitations of self-disclosure -- The proper placement of advisement -- Reflections and interpretations -- The judicious use of confrontations, orders, and commands -- Communicating with patients with low literacy -- Communicating with patients with chronic and/or life-threatening illness -- Communicating with patients in crisis -- Communicating effectively with patients displaying significant negative or resistive coping responses -- Communications within and across healthcare provider groups -- Conflict in the healthcare system: understanding communications and resolving dispute -- Family dynamics and communications with patients' significant others -- The privileged nature of patient and provider communications: the issue of patients' rights -- The privileged nature of patient and provider communications: issues of confidentiality, anonymity, and privacy -- Health communications to enhance behavioral change -- Internet use and communications of patients and providers -- Altering systems of care to enhance healthcare communications.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Allied health personnel and patient.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Interpersonal communication.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Communication in medicine.
650 12 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Health Personnel.
650 12 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Professional-Patient Relations.
650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Communication.
650 22 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Patients
General subdivision psychology.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Date acquired Current Location Koha item type Full call number Source of classification or shelving scheme Date last seen Lost status Permanent Location Not for loan Shelving location Barcode Damaged status Price effective from
2018-02-21Lee Yan Fong LibraryBookR727.3 V36 2009 2018-02-21 Lee Yan Fong Library Library Collection00026647 2018-02-21
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG