Total Quality Management. (Record no. 36365)

000 -LEADER
fixed length control field 03146nam a22003853i 4500
001 - CONTROL NUMBER
control field EBC4953543
003 - CONTROL NUMBER IDENTIFIER
control field MiAaPQ
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20191009123137.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION
fixed length control field m o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cnu||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191009s2010 xx o ||||0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781282798939
-- (electronic bk.)
035 ## - SYSTEM CONTROL NUMBER
System control number (MiAaPQ)EBC4953543
035 ## - SYSTEM CONTROL NUMBER
System control number (Au-PeEL)EBL4953543
035 ## - SYSTEM CONTROL NUMBER
System control number (CaONFJC)MIL279893
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)1024267136
040 ## - CATALOGING SOURCE
Original cataloging agency MiAaPQ
Language of cataloging eng
Description conventions rda
-- pn
Transcribing agency MiAaPQ
Modifying agency MiAaPQ
082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 371.200994
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Bhat, Prof. K. Shridhara.
245 10 - TITLE STATEMENT
Title Total Quality Management.
264 #1 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Chandi Chowk :
Name of publisher, distributor, etc Global Media,
Date of publication, distribution, etc 2010.
264 #4 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc �2010.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (769 pages)
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Media type code c
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Carrier type code cr
Source rdacarrier
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note COVER -- CONTENTS -- Introduction to Quality -- Managing Quality . -- Quality Management Philosophies -- Managing for Quality and High Performance -- Focussing on Customers -- Leadership and Strategic Planning for TQM -- Human Resource Development and Management for TQM -- Process Management -- Tools for Process Management -- Measurement and Strategic Information Management for TQM -- Organising for TQM -- Building and Sustaining Total Quality Organisation -- Quality Assurance and Control -- Statistical Process Control -- Reliability and Maintenance -- Just-In-Time Systems -- Benchmarking -- Business Process Reengineering -- Supply Chain Management -- Total Quality Management in Services -- World Class Manufacturing -- [A] Quality Snapshots -- [B] Case Analysis -- [C] Case Illustrations -- [D] Case Study Exercises -- Appendix -- Index.
520 ## - SUMMARY, ETC.
Summary, etc 1: INTRODUCTION TO QUALITY 2 : MANAGING QUALITY 3 : QUALITY MANAGEMENT PHILOSOPHIES 4: MANAGING FOR QUALITY AND HIGH PERFORMANCE 5: FOCUSSING ON CUSTOMERS 6: LEADERSHIP AND STRATEGIC PLANNING FOR TQM7: HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT FOR TQM8: PROCESS MANAGEMENT 9: TOOLS FOR PROCESS MANAGEMENT10: MEASUREMENT AND STRATEGIC INFORMATION MANAGEMENTFOR TQM11: ORGANISING FOR TOM12: BUILDING AND SUSTAINING TOTAL QUALITY ORGANISATION 13: QUALITY ASSURANCE AND CONTROL 14 : STATISTICAL PROCESS CONTROL 15 : RELIABILITY AND MAINTENANCE 16: JUST-IN-TIME SYSTEMS 17: BENCHMARKING18: BUSINESS PROCESS REENGINEERING 19 : SUPPLY CHAIN MANAGEMENT20 : TOTAL QUALITY MANAGEMENT IN SERVICES21: WORLD-CLASS MANUFACTURING [A] QUALITY SNAPSHOTS [8] CASE ANALYSIS [C] CASE ILLUSTRATIONS [0] CASE STUDY EXERCISES APPENDIX INDEX.
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Description based on publisher supplied metadata and other sources.
590 ## - LOCAL NOTE (RLIN)
Local note Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Print version:
Main entry heading Bhat, Prof. K. Shridhara
Title Total Quality Management
Place, publisher, and date of publication Chandi Chowk : Global Media,c2010
797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN)
Corporate name or jurisdiction name as entry element ProQuest (Firm)
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://ezproxy01.ny.edu.hk:2048/login?url=https://ebookcentral.proquest.com/lib/ircp3g4/detail.action?docID=4953543
Public note Click to View

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