Leadership, Teamwork, and Trust. (Record no. 36640)

000 -LEADER
fixed length control field 06650nam a22004213i 4500
001 - CONTROL NUMBER
control field EBC5136108
003 - CONTROL NUMBER IDENTIFIER
control field MiAaPQ
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20191009123151.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION
fixed length control field m o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cnu||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191009s1900 xx o ||||0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781282947634
-- (electronic bk.)
035 ## - SYSTEM CONTROL NUMBER
System control number (MiAaPQ)EBC5136108
035 ## - SYSTEM CONTROL NUMBER
System control number (Au-PeEL)EBL5136108
035 ## - SYSTEM CONTROL NUMBER
System control number (CaONFJC)MIL294763
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)1027204977
040 ## - CATALOGING SOURCE
Original cataloging agency MiAaPQ
Language of cataloging eng
Description conventions rda
-- pn
Transcribing agency MiAaPQ
Modifying agency MiAaPQ
082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 005.0684
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Humphrey, Watts S.
245 10 - TITLE STATEMENT
Title Leadership, Teamwork, and Trust.
264 #1 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc :
Name of publisher, distributor, etc Pearson Education Inc,
Date of publication, distribution, etc 1900.
264 #4 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc �1900.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (369 pages)
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Media type code c
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Carrier type code cr
Source rdacarrier
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Cover -- Contents -- Preface -- Acknowledgments -- Chapter 1 Creative Destruction -- Corporate Churn -- Knowledge Work -- The Urgency of Change -- The Softtek Story -- The Softtek Experience -- What Next? -- Summary and Conclusions -- References -- Chapter 2 The Bureaucracy -- Why Organizations Need a Bureaucracy -- The Software Crisis -- The Quarksoft Story -- The Quarksoft Management System -- The Quarksoft Executive Team -- Managing the Bureaucracy -- Summary and Conclusions -- Chapter 3 Knowledge Work -- The Nature of Knowledge Work -- Why Knowledge Work Is Troublesome -- Why Customers Tolerate Shoddy Software Work -- Why Software's Problems Persist -- Is There a Better Way? -- A Knowledge-Working Team -- Team Accomplishments -- The Future of Knowledge Work -- Summary and Conclusions -- References -- Chapter 4 Managing Knowledge Work -- Taylor's Management Principles -- The Modern Technical Workplace -- Modern Technical Work -- Modern Technical Workers -- The Principles of Managing Knowledge Work -- Trusting Knowledge Workers -- The Blame Culture -- The Need for Trust -- Trustworthy Knowledge-Working Teams -- Using Facts and Data -- Quality Must Be the Top Priority -- Team Leadership and Support -- Summary and Conclusions -- References -- Chapter 5 Motivating Knowledge Workers -- Management and Worker Objectives -- The Nature of Team Motivation -- The Knowledge-Working Culture -- The Elements of Trust -- The Start-Up Problem -- Self-Management Tasks -- Making Cost, Schedule, and Quality Plans -- Recording Data -- Using an Operational Process -- Tracking and Reporting Progress -- Self-Management Training -- Overcoming Skepticism -- Summary and Conclusions -- References -- Chapter 6 Motivating Knowledge-Working Teams -- Beckman Coulter -- Beckman Coulter's First TSP Team -- Team Commitment -- Management Behavior -- Building Self-Directed Teams.
505 8# - FORMATTED CONTENTS NOTE
Formatted contents note Management Issues -- Management Style -- Summary and Conclusions -- Chapter 7 Managing with Facts and Data -- Auditable Data -- Auditing TSP Data -- Using TSP Data -- Communicating with Data -- Summary and Conclusions -- References -- Chapter 8 Managing Quality -- Make Quality the Top Priority -- The Software Quality Problem -- The Testing Problem -- Software Quality Economics -- The Quality Transformation -- The Beckman Coulter Team -- Summary and Conclusions -- References -- Chapter 9 Leadership -- Goals -- Support -- Motivation -- Standards of Excellence -- Execution -- Summary and Conclusions -- References -- Appendix A: Will the TSP Work in My Organization? -- Appendix A Overview -- Who Is Using the TSP? -- What Types of Applications Have Been Developed with the TSP? -- Will the TSP Support Our Projects and Teams? -- What Will It Cost to Implement the TSP? -- TSP Return on Investment -- How Long Will It Take to Implement the TSP? -- How Do I Get Started? -- Conclusion -- References -- Appendix B: Getting Started -- Appendix B Overview -- The TSP Introduction Strategy -- The Principles of Change Management -- Establishing the TSP Implementation Team -- Building a Strong Coaching Team -- The TSP Pilot Programs -- Implementing the TSP for a Project Team -- Training -- The TSP Launch Process -- Management's Role in the TSP Process -- Summary -- References -- Appendix C: Expanding TSP Use -- The Overall Implementation Strategy -- The Overall Rollout Plan -- Building Local Sponsorship -- Developing the Local Implementation Plan -- Building Coaching Capability -- Other Capability Requirements -- When and Where to Use the TSP -- Summary -- References -- Appendix D: Using the TSP to Manage Programs -- The Program Management Problem -- Establishing Aggressive but Realistic Plans -- Monitoring Program Status -- Identifying and Resolving Issues.
505 8# - FORMATTED CONTENTS NOTE
Formatted contents note Managing Quality -- Dealing with the Customer -- Management's Continuing Responsibilities -- Summary -- References -- Appendix E: Sustaining the TSP -- Why Continuous Improvement Is Important -- Improvement Examples -- Improvement Risks -- The Principles of Lasting Improvement -- Executive Financial Reviews -- The Executive Quality Review -- The Executive Role in Continuous Improvement -- References -- About the Authors -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- X -- Y -- Z.
520 ## - SUMMARY, ETC.
Summary, etc Leadership, Teamwork, and Trust first discusses the critical importance of knowledge work to the success of modern organizations. It then explains concrete and necessary steps for reshaping the way in which software development, specifically, is conducted. A sequel to Humphrey’s influential Winning with Software, this book presents new and copious data to reinforce his widely adopted methods for transforming knowledge work into a significant and sustainable competitive advantage, thereby realizing remarkable returns. Humphrey expands on his work as the driving force behind CMM, PSP, and TSP to address here the broader business community—executives and senior managers who must recognize that today, every business is a software business.
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Description based on publisher supplied metadata and other sources.
590 ## - LOCAL NOTE (RLIN)
Local note Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Over, James W.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Print version:
Main entry heading Humphrey, Watts S.
Title Leadership, Teamwork, and Trust: Building a Competitive Software Capability
Place, publisher, and date of publication : Pearson Education Inc,c1900
797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN)
Corporate name or jurisdiction name as entry element ProQuest (Firm)
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://ezproxy01.ny.edu.hk:2048/login?url=https://ebookcentral.proquest.com/lib/ircp3g4/detail.action?docID=5136108
Public note Click to View

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