Trust and early years childcare (Record no. 40636)

000 -LEADER
fixed length control field 01922nab a22001817a 4500
003 - CONTROL NUMBER IDENTIFIER
control field NY
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210118092257.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210118b xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Transcribing agency NY
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Roberts, Jonathan.
245 10 - TITLE STATEMENT
Title Trust and early years childcare
Medium [electronic resource] :
Remainder of title parents’ relationships with private, state and third sector providers in England /
Statement of responsibility, etc Jonathan Roberts.
300 ## - PHYSICAL DESCRIPTION
Extent pp. 695-715.
520 ## - SUMMARY, ETC.
Summary, etc Relationships of trust are central to the provision of public services. There are, however, concerns that public service reform may disrupt established trust relations. One such reform is the provision of services by a mix of organisations from state, for-profit and third sectors. This paper reports upon an empirical study of the trust relationships between parents and diverse organisations providing early years childcare. It considers whether organisational form or sector is perceived to be a significant indicator of trustworthiness or untrustworthiness, and examines organisational behaviours which may support or hinder trusting relationships. The paper reports that a priori signals, such as sector, have little effect on decisions to trust. Instead, parents actively construct trust through observation of and interactions with providers. Attention therefore shifts to trust-producing organisational behaviours, such as transparency, and to trust-reducing behaviours, such as staff turnover. The paper identifies some benefit in provision through an integrated centre, where parents develop trust over time prior to preschool childcare use. Such a process may be particularly helpful to parents who face disadvantage.
538 ## - SYSTEM DETAILS NOTE
System details note Mode of access: Internet.
773 0# - HOST ITEM ENTRY
Title Journal of Social Policy
Relationship information 2011, Vol. 40, Issue 4
International Standard Serial Number 1469-7823
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier https://ezproxy01.ny.edu.hk:2078/10.1017/S0047279411000225
Public note Click here to access full-text article
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type E-Article

No items available.

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG