BookPublisher: Upper Saddle River, N.J. : FT Press, c2011Description: xx, 295 p. : ill. ; 24 cm.ISBN: 9780137061433 (hbk. : alk. paper).Subject(s): Communication in personnel managementIncludes bibliographical references (p. 279-280) and index.
Know your employees -- Treat your employees like customers -- Plan and manage communication -- Frame your message -- Write simply and clearly -- Leverage visuals -- Use the right tool for the right job -- Make meetings meaningful and support managers -- Measure effectiveness -- Recruiting -- Orientation -- Policies -- Benefits -- Compensation -- Performance management -- Saving for retirement -- Leaving the company.