Includes bibliographical references and index.

Defining cultural competency -- Patient-focused cultural assessment models -- Why can't they speak our language? Working with culturally diverse colleagues -- Cultural considerations when the patient's religious or spiritual needs differ from one's own -- Cultural considerations when caring for patients with physical, psychological, and intellectual disabilities -- Cultural considerations when the patient speaks a different language -- Cultural considerations when caring for the patient who is terminally ill -- Cultural considerations when caring for the geographically displaced client -- Cultural considerations when working with patients with a sexual orientation that differs from one's own -- Cultural considerations when caring for the new immigrant or refugee -- Cultural considerations when caring for the poor or uninsured.