Includes bibliographical references (p. 460-500) and index.

Part I Leadership. Leadership and management principles / Diane L. Huber -- Change and innovation / Maryanne Garon -- Organizational climate and culture / Jennifer Bellot --$gPart II Professionalism. Managerial decision making / Betsy Frank -- Managing time and stress / Susan R. Lacey, Karen S. Cox, Adrienne Olney -- Legal and ethical issues / Lynn S. Muller --$gPart III Communication and relationship building. Communication leadership / Kathleen A. Vertino -- Team building and working with effective groups / Anne Gallagher Peach -- Delegation in Nursing / Jayne Josephsen -- Power and conflict / Kathleen B. Cox -- Workplace diversity / Michael Soon Lee --$gPart IV Knowledge of the health care environment. Organizational structure / Carol A. Wong -- Decentralization and shared governance / Cheryl Hoying -- Strategic Management / Mary G. Harper -- Professional practice models / Maura MacPhee, Farinaz Havaei -- Case and population health management / Ellen Fink-Samnick, Teresa M. Treiger -- Evidence-based practice: strategies for nursing leaders / Laura Cullen et al. -- Quality and safety / Luc R. Pelletier -- Measuring and managing outcomes / Sean P. Clarke, Lianne Jeffs, Abdullah S. Suhemat --$gPart V. Buniness skills. Prevention of workplace violence / Gregory O. Ginn, L. Jean Henry, Teresa Kathleen Sparks -- Confronting the nursing shortage / Julia A. Holt -- Staffing and scheduling / M. Lindell Joseph -- Budgeting, productivity, and costing out nursing / Linda B. Talley, Diane H. Thorgrimson -- Performance appraisal / Marie-Helene Budworth -- Emergency management and preparedness / Elizabeth T. Dugan, Lynn Christensen -- Data management and clinical informatics / Jane M. Brokel -- Marketing / Slimen Saliba.