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Creating the customer-driven academic library [electronic resource] /

by Woodward, Jeannette A; ProQuest (Firm).
Material type: materialTypeLabelBookPublisher: Chicago : American Library Association, 2009Description: xi, 198 p.ISBN: ; .Subject(s): Academic libraries -- United States | Public services (Libraries) | Academic libraries -- Space utilization -- Social aspects | Academic libraries -- Marketing | Academic libraries -- Public relations | Electronic booksOnline resources: Click to View
Contents:
Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.
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Includes bibliographical references and index.

Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.


Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
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