Knowledge management and drivers of innovation in services [electronic resource] /
by Ord�o�nez de Pablos, Patricia; Lytras, Miltiadis D; ProQuest (Firm).
Material type:
BookPublisher: Hershey, Pa. : Information Science Reference, c2012Description: xviii, 331 p. : ill.ISBN: ; ; .Subject(s): Knowledge management | Organizational learning -- Management | Service industries -- Management | Electronic booksOnline resources: Click to View Summary: "This book provides a comprehensive collection of knowledge from experts within the information and knowledge management fields, outlining areas on knowledge management, innovation, information technologies and systems, and services industry"--Provided by publisher.
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Includes bibliographical references and index.
"This book provides a comprehensive collection of knowledge from experts within the information and knowledge management fields, outlining areas on knowledge management, innovation, information technologies and systems, and services industry"--Provided by publisher.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
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Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG