COVER -- CONTENTS -- CHAPTER 1 : Nature and Functions of Management -- CHAPTER 2 : Development of Management Thought -- CHAPTER 3 : The Planning Process -- CHAPTER 4 : Decision-Making -- CHAPTER 5 : Organising Structure -- CHAPTER 6 : Delegation,Decentralisation and Span of Management -- CHAPTER 7 : Power, Groups and Teams -- CHAPTER 8 : Introduction to Organisational Behaviour -- CHAPTER 9 : Perception and Learning -- CHAPTER 10 : Personality -- CHAPTER 11 : Values, Attitudes and Job Satisfaction -- CHAPTER 12 : Motivation: Concepts and Theories -- CHAPTER 13 : Leadership -- CHAPTER 14 : Communication -- CHAPTER 15 : Controlling.
1. Fundamentals of Communication2. Non-verbal Communication3. Listening4. Interpersonal Skills5. Negotiations6. Interviewing7. Group Communications8. Making Presentations - Getting Started9. Organizing and Presenting the Speech10. Letter Writing: Writing about the Routine and the Pleasant11. Writing about the Unpleasant12. Writing to Persuade13. Communication for Employment - Resume14. Communication for Employment - Application Letter15. Writing Effective Memos16. Structure and Layout of Letters17. The Framework of a Report18. Writing the Report19. Managing Data and Using Graphics20. Review of Writing Skills21. The Case Method of LearningAnnexure I : Strategies to Answer During InterviewsAnnexure II : Transactional AnalysisIndex.
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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.