Cover -- Contents -- Foreword -- Preface To The Second Edition -- Acknowledgments -- 1 Introduction -- The Whole Story: Deliverables -- Parts Of The Story: Diagrams -- Tools For Creating Diagrams And Deliverables -- Deliverables And The Design Process -- Deliverables And The Project Team -- Describing Vs. Doing -- Part 1: Design Diagrams -- 2 Diagram Basics -- Anatomy Of A Design Diagram -- Creating Design Artifacts -- Challenges In Communicating Design -- Presenting Design -- Congratulations -- 3 Personas -- Personas At-A-Glance -- Introducing Personas -- Anatomy Of A Persona -- Creating Personas -- Presenting Personas -- Using And Applying Personas -- 4 Concept Models -- Concept Models At-A-Glance -- Introducing Concept Models -- Anatomy Of A Concept Model -- Creating Concept Models -- Presenting Concept Models -- Applying Concept Models -- Concepts Matter -- 5 Site Maps -- Site Maps At-A-Glance -- Introducing Site Maps -- Anatomy Of A Site Map -- Creating Site Maps -- Presenting Site Maps -- Using And Applying Site Maps -- The Web'S Cartographic Conundrum -- 6 Flowcharts -- Flowcharts At-A-Glance -- Introducing Flowcharts -- Anatomy Of A Flowchart -- Creating Flowcharts -- Presenting Flowcharts -- Using And Applying Flowcharts -- The Depth Of Process -- 7 Wireframes -- Wireframes At-A-Glance -- Introducing Wireframes -- Anatomy Of A Wireframe -- Creating Wireframes -- Presenting Wireframes -- Applying And Using Wireframes -- Design In Black And White -- Part 2: Design Deliverables -- 8 Deliverable Basics -- What Makes A Good Deliverable -- Anatomy Of A Deliverable -- Laying Out Pages -- Presenting Deliverables -- The Deliverable Lifecycle -- The Future Of Deliverables -- 9 Design Briefs -- What Makes A Good Design Brief -- Anatomy Of A Design Brief -- The One-Slide Challenge -- 10 Competitive Reviews -- What Makes A Good Competitive Review.

Anatomy Of A Competitive Review -- Acknowledging The Competition -- 11 Usability Plans -- What Makes A Good Usability Plan? -- Anatomy Of A Plan -- The Best-Laid Plans -- 12 Usability Reports -- What Makes A Good Usability Report -- Anatomy Of A Usability Report -- Getting Inside Their Heads -- Recommended Bookshelf Additions -- About The Author -- Contributor Bios -- Colophon -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z.

Most discussion about Web design seems to focus on the creative process, yet turning concept into reality requires a strong set of deliverables--the documentation (concept model, site maps, usability reports, and more) that serves as the primary communication tool between designers and customers. The only guide devoted to just that topic is now bigger and better. Combining quick tips for improving deliverables with in-depth discussions of presentation and risk mitigation techniques, author Dan Brown shows you how to make the documentation you're required to provide into the most efficient communications tool possible. From usability reports to project plans, content maps, flow charts, wireframes, site maps, and more, each chapter includes a contents checklist, presentation strategy, maintenance strategy, a description of the development process and the deliverable's impact on the project. The second edition of this popular book is in a larger format with nearly 100 additional pages and contains new chapters with updated and more numerous illustrations. A completely new section teaches designers how to create deliverables in the context of telling a larger story.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.