This article presents the issues and challenges facing older Chinese immigrants in accessing mainstream services in Edmonton, Alberta, in Western Canada. A partnership was developed to advance knowledge in better understanding the provision of social services to this population. The study aimed to develop a comprehensive understanding of the needs of older Chinese immigrants and possible systems that would benefit from collaborative action and strategic engagement. Qualitative research was used to understand these issues with service providers in mainstream and immigrant-serving organisations and with Older Chinese from their perspectives. The awareness and access to mainstream services and information, perceptions of services, system improvements and use of social media are discussed. The article concludes with suggestions on how mainstream organisations can address diversity to better meet the needs of ethno-culturally diverse older immigrants in their programming and the implications for practice.

本研究探討了華裔長者移民在加拿大艾伯塔省愛民頓市使用主流服務時面對的問題與挑戰。為了更好地理解當地人使用服務的情況，我們與研究對像建立了合作伙伴關系。本研究旨在全面地了解華裔長者移民對社會服務的需要，及發展出一套可以通過協作行動與策略參與使服務對像受益的系統。本研究采用質性研究方法，以更深入了解服務提供者、主流移民服務組織以及華人長者本身。論文同時討論了對主流服務和信息的意識及可及性、對服務的認知、服務體系的改進與社交媒體使用情況。最後，關於主流組織如何在項目設計中回應多樣化問題，以便更好地滿足具有種族-文化差異性之移民長者的需求，本文也提出相關建議並探討了對社會工作實務的啟示。

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