Racial and ethnic health disparities remain a pandemic social issue in the United States, posing a significant challenge to health care organizations. Culturally responsive and competent care is key to addressing health disparities, and the lack of diversification in the health care workforce is a contributor. The purpose of this study was to investigate the barriers and best practices surrounding the development of diverse staffing in a sample of community health centers (CHCs) in Massachusetts. Survey responses and follow up interviews with CHCs were analyzed. Lessons and recommendations for CHCs and other human service organizations are discussed.

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