Includes bibliographical references and index.

1. What is interaction design? -- 2. Understanding and conceptualizing interaction -- 3. Cognitive aspects -- 4. Social interaction -- 5. Emotional interaction -- 6. Interfaces -- 7. Data gathering -- 8. Data analysis, interpretation, and presentation -- 9. The process of interaction design -- 10. Establishing requirements -- 11. Design, prototyping, and construction -- 12. Introducing evaluation -- 13. An evaluation framework -- 14. Evaluation Studies: From Controlled to Natural Settings -- 15. Evaluation: Inspections, Analytics and Models.

5.3.Expressive Interfaces -- 5.4.Frustrating Interfaces -- 5.5.Persuasive Technologies and Behavioral Change -- 5.6.Anthropomorphism and Zoomorphism -- 5.7.Models of Emotion -- 6.Interfaces -- 6.1.Introduction -- 6.2.Interface Types -- 6.3.Natural User Interfaces -- 6.4.Which Interface? -- Interview with Leah Beuchley -- 7.Data Gathering -- 7.1.Introduction -- 7.2.Five Key Issues -- 7.3.Data Recording -- 7.4.Interviews -- 7.5.Questionnaires -- 7.6.Observation -- 7.7.Choosing and Combining Techniques -- 8.Data Analysis, Interpretation, and Presentation -- 8.1.Introduction -- 8.2.Qualitative and Quantitative -- 8.3.Simple Quantitative Analysis -- 8.4.Simple Qualitative Analysis -- 8.5.Tools to Support Data Analysis -- 8.6.Using Theoretical Frameworks -- 8.7.Presenting the Findings -- 9.The Process of Interaction Design -- 9.1.Introduction -- 9.2.What Is Involved in Interaction Design? -- 9.3.Some Practical Issues -- Interview with Ellen Gottesdiener -- 10.Establishing Requirements

10.1.Introduction -- 10.2.What, How, and Why? -- 10.3.What are Requirements? -- 10.4.Data Gathering for Requirements -- 10.5.Data Analysis, Interpretation, and Presentation -- 10.6.Task Description -- 10.7.Task Analysis -- 11.Design, Prototyping, and Construction -- 11.1.Introduction -- 11.2.Prototyping and Construction -- 11.3.Conceptual Design: Moving from Requirements to First Design -- 11.4.Physical Design: Getting Concrete -- 11.5.Using Scenarios in Design -- 11.6.Using Prototypes in Design -- 11.7.Support for Design -- 12.Introducing Evaluation -- 12.1.Introduction -- 12.2.The Why, What, Where, and When of Evaluation -- 12.3.Types of Evaluation -- 12.4.Evaluation Case Studies -- 12.5.What Did We Learn from the Case Studies? -- Interview with Gary Marsden -- 13.An Evaluation Framework -- 13.1.Introduction -- 13.2.DECIDE: A Framework to Guide Evaluation -- 14.Evaluation Studies: From Controlled to Natural Settings -- 14.1.Introduction -- 14.2.Usability Testing

14.3.Conducting Experiments -- 14.4.Field Studies -- Interview with danah boyd -- 15.Evaluation: Inspections, Analytics, and Models -- 15.1.Introduction -- 15.2.Inspections: Heuristic Evaluation and Walkthroughs -- 15.3.Analytics -- 15.4.Predictive Models.

"Rogers, Preece and Sharp are a bestselling author team, acknowledged leaders and educators in their field, with a strong global reputation.They bring depth of scope to the subject, encompassing the latest technologies and devices including facebook and YouTube. Interaction Design offers a cross-disciplinary, practical and process-oriented approach to Human Computer Interaction, showing not just what principals ought to apply to Interaction Design, but crucially how they can be applied. Motivating examples are included to illustrate technical, social, and ethical issues, making the book approachable and adaptable for both Computer Science and non-Computer Science users. Interviews with key HCI luminaries are included and provide an insight into current and future trends. The text comes with a lively and highly interactive companion web site containing a rich set of resources enabling students to collaborate on experiments and designs, take part in competitions, find resources and communicate with others"--

"A revision of the #1 text in the Human Computer Interaction field, Interaction Design, the third edition is an ideal resource for learning the interdisciplinary skills needed for interaction design, human-computer interaction, information design, web design and ubiquitous computing"--