叫好叫座 : 如何締造完美的服務體驗? /

Material type: materialTypeLabel

BookPublisher: 香港 : 香港城市大學出版社, c2006Description: ix, 197 p. : ill. ; 22 cm.ISBN: 9629371200.Other title: Colophon title also in English: Professional service marketing.Subject(s): Customer services | Service industries

Item type	Location	Call number	Status	Date due	Barcode	Item holds
Book	Lee Yan Fong Library Lee Yan Fong Library Library Collection	HF5415.5 L47 2006 (Browse shelf)	Available		00005668

Total holds: 0

Includes bibliographical references.

Lee Yan Fong Library