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The definitive executive assistant and managerial handbook : a professional guide to leadership for all PAs, senior secretaries, office managers, and executive assistants /

by France, Sue.
Material type: materialTypeLabelBookPublisher: London ; Philadelphia : Kogan Page, 2012Description: 248 p. : ill. ; 24 cm.ISBN: 9780749465827 (pbk.); 0749465824 (pbk.); 9780749465834 (e-ISBN); 0749465832 (e-ISBN).Subject(s): Administrative assistants -- Handbooks, manuals, etc | Secretaries -- Handbooks, manuals, etc | Office management -- Handbooks, manuals, etc | Office practice -- Handbooks, manuals, etc
Contents:
The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective teams to success -- Performance management -- Coaching -- How to communicate with different personality and behavioural styles -- Managing projects -- The art and science of effective negotiation -- Change management : how can you help?
Item type Location Call number Status Date due Barcode Item holds
Book Book
Lee Yan Fong Library

Lee Yan Fong Library

Library Collection
HF5547.5 F688 2012 (Browse shelf) Available 00006179
Total holds: 0

Includes bibliographical references (p. [209]-218) and index.

The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective teams to success -- Performance management -- Coaching -- How to communicate with different personality and behavioural styles -- Managing projects -- The art and science of effective negotiation -- Change management : how can you help?


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Lee Yan Fong Library
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