Item type | Location | Call number | Status | Date due | Barcode | Item holds |
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Book |
Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
HD58.8 R634 2013 (Browse shelf) | Available | 00006245 |
"A briefcase book".
Includes index.
C.R.E.A.T.E. a thriving change environment -- Keeping that alignment means managing your stakeholders -- Change agents -- Communications : create once; use many times -- Manager's checklist for Chapter 9 -- Measuring progress : the secret weapon of change effectiveness -- Creating effective milestones -- Judging progress -- Managing shared responsibilities -- Building your scorecard -- Will scorecards work for you? -- Good leadership = good scorecards -- Manager's checklist for Chapter 10 -- The secret weapon : governance -- Elements that guide governance -- Key elements #1 and #2: establish objectives and guiding principles -- Key element #3: grant authority and responsibility in relationships -- Key element #4: verify performance -- Key element #5: institute cohesive policies and procedures -- Risk management -- Key element #6: foster a culture of collaboration -- Manager's checklist for Chapter 11 -- What is it really like to create change? -- Assessing your change environment -- The characteristics you need handing conflict : consensus is not the goal -- The dos and don'ts of compassion -- Wrapping it up : so what is your job anyway, and is it of value? -- Model stewardship -- Manager's checklist for Chapter 12 -- Index.