" -- And the books you read" -- A new era. No-normal : capacity without headcount ; Personal impact : losing the ability to connect ; Bring out the best : leading in the next decade -- Just ask me. Just one thing : what your people want you to know ; Six thousand insights : what your people want you to do -- Getting ready. Untapped talent : targeting the core of your team ; Anatomy of communication : preparing to lead in the moment -- The protocol. Awareness and attention : learning to be present ; The leader's protocol : making every moment count ; Happiness matters : finding the energy to lead -- The leader's daily.

"Drive business growth and real value by empowering the right people in any organizationIn Bring out the Best in Every Employee, behavioral experts and top global consultants Don Brown and Bill Hawkins deliver a proven, research-supported program for developing what they call an organizations "solid citizens"--the employees at the widest part of the bell curve. Brown and Hawkins surveyed more than 40,000 workers to learn what employees want from their managers. Through analysis of their research findings, the authors have developed actionable strategies that leaders can use to empower and engage the "true heart of the team," as well as methods for tapping into this potential to achieve a powerful competitive edge in this post-recession rebound. Don Brown is the owner and founder of Situational Services, Inc., a training and development company. Don is also a founding developer of the successful Vision to Results concepts and products. Bill Hawkins is an internationally respected expert in leadership effectiveness who coaches organizations and individuals on ways to develop leadership potential. He is member of the Learning Network, and the Peter Drucker Foundation "Thought Leaders Forum.""-- Provided by publisher.