Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior /
by Patterson, Kerry.
Material type:
BookPublisher: New York : McGraw-Hill Education, [2013]Edition: Second edition.Description: xix, 275 pages : illustrations ; 23 cm.ISBN: 9780071830607 (alk. paper); 007183060X (alk. paper); 9780071829311 (pbk. : alk. paper); 0071829318 (pbk. : alk. paper).Uniform titles: Crucial confrontations.Subject(s): Interpersonal confrontation | Interpersonal communication | Interpersonal relations | Communication in management | Communication in organizationsOther editions: Revision of:: Crucial confrontations.
| Item type | Location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
 Book |
Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
HM1121 C78 2013 (Browse shelf) | Available | 00011625 |
Total holds: 0
Browsing Lee Yan Fong Library Shelves , Shelving location: Library Collection Close shelf browser
| HM1116 D36 2000 The gift of fear : | HM1116 K37 2001 The social psychology of aggression / | HM1116 P57 2011 The better angels of our nature : | HM1121 C78 2013 Crucial accountability : | HM1126 B57 2015 The art and practice of mediation / | HM1126 M45 2008 Transforming conflict through insight / | HM1131 S6262 2012 非人 : |
Includes bibliographical references and index.
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG