Includes bibliographical references and index.

1. Facilities change management in context / Edward Finch -- 2. Change readiness / Edward Finch -- 3. Form, function and the economics of change / James Pinder ... [et al.] -- 4. The change management challenge in growth firms / Paul Dettwiler -- 5. The business of space / Danny Shem Shin Then -- 6. Project inception: facilities change management in practice / Jim Smith and Peter Love -- 7. Pre-design evaluation as a strategic tool for facility managers / Sheila Walbe Ornstein and Claudia Andrade -- 8. Implementing change / Melanie Bull and Tim Brown -- 9. User empowerment in workplace change / Jaqueline C. Vischer -- 10. Post-occupancy evaluation of facilities change / Theo J.M. van der Voordt, Iris de Been and Maartje Maarleveld -- 11. Change and attachment to place / Goksenin Inalhan and Edward Finch -- 12. Change management and cultural heritage / Ana Pereira Roders and John Hudson.