Lee Yan Fong Library catalog › Results of search for 'au:"Michelli, Joseph A.,"'

Your search returned 2 results.

Unhighlight Highlight
		The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company by Michelli, Joseph A. Material type: Book; Format: print bibliography ; Literary form: not fiction Publisher: New York : McGraw-Hill, c2008Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HD57.7 M525 2008. Actions: Add to cart (remove)
		The Starbucks experience : 5 principles for turning ordinary into extraordinary by Michelli, Joseph A. Material type: Book; Format: print bibliography ; Literary form: not fiction Publisher: New York : McGraw-Hill, c2007Online Access: Table of contents only \| Contributor biographical information \| Publisher description Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HD9199 U54 S736 2007. Actions: Add to cart (remove)

Lee Yan Fong Library