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Getting to yes : negotiating agreement without giving in
by Fisher, Roger;
Ury, William;
Patton, Bruce.
Edition: 3rd ed., rev. ed.Material type:  Book; Format:
print
bibliography
 ; Literary form:
not fiction
Publisher: New York : Penguin, 2011Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection BF637 N4 F57 2011.
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Difficult conversations : how to discuss what matters most
by Stone, Douglas;
Patton, Bruce;
Heen, Sheila.
Material type: Book; Format:
print
; Literary form:
not fiction
Publisher: New York, N.Y. : Penguin Books, 2000, c1999Availability: Items available for loan: Lee Yan Fong Library (2). Location(s): Library Collection BF637 C45 S765 2000 c.2.
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