Item type | Location | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Book |
Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
RA971 H2775 2015 (Browse shelf) | Available | 00026847 |
Includes bibliographical references and index.
1. Managing complex healthcare organizations / James W. Begun and Marcus Thygeson -- 2. Leadership resilience / Pamela E. Paustian -- 3. High-reliability organizations / Patrice L. Spath -- 4. Organizational planning / J.M. "Mickey" Trimm and John Gill -- 5. Customer service / Myron D. Fottler and Tina Yeung -- 6. Human resources management / Myron D. Fottler [and others] -- 7. Disaster preparedness and response / Bryan K. Breland -- 8. Organizational excellence / Leonard H. Friedman -- 9. Communication / Charles F. Wainright and Amanda Raffenaud -- 10. Healthcare marketing and social media / Donna Malvey [and others] -- 11. Employee motivation / Stephen J. O'Connor, Nancy Borkowski, and Ross Kemp -- 12. Organization change and transformation / Nancy Borkowski -- 13. Innovations in healthcare delivery / Donna Malvey [and others] -- 14. Reducing medical errors / Joseph G. Van Matre and Donna J. Slovensky -- 15. HIT to enhance patient care and organizational performance / Nir Menachemi, Saurabh Rahurkar and Willi L. Tarver -- 16. The many lives of data / James H. Willig -- 17. Managing clinical professionals / Timothy R. Huerta, Ann Scheck McAlearney and Eric W. Ford -- 18. Healthcare insurance and finance / Dean G. Smith -- 19. Long-term care / Carol Molinari and Ting Zhang -- 20. Ethical challenges in healthcare / Kurt Darr and Carla J. Sampson -- 21. The future of healthcare: the editors weigh in / Myron D. Fottler, Donna Malvey and Donna J. Slovensky -- Index.