000 00843cam a2200241Ia 4500
001 44063027
003 local
005 20160811160949.0
008 000516r20001999nyu 000 0 eng d
020 _a014028852X (pbk.)
020 _a9780140288520
040 _aJRS
_cJRS
_dVET
_dBAKER
_dHNK
050 _aBF637 C45
_bS765 2000
100 1 _aStone, Douglas.
_0(local)68556
245 1 0 _aDifficult conversations :
_bhow to discuss what matters most /
_cDouglas Stone, Bruce Patton, Sheila Heen.
260 _aNew York, N.Y. :
_bPenguin Books,
_c2000, c1999.
300 _axxi, 250 p. :
_bill. ;
_c20 cm.
650 0 _aInterpersonal communication.
_0(local)30258
650 0 _aInterpersonal communication
_vCase studies.
_0(local)68557
700 1 _aPatton, Bruce.
_0(local)36638
700 1 _aHeen, Sheila.
_0(local)68558
942 _2lcc
_cBK
_n0
999 _c11799
_d11799