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008			090828s2010 njua b 001 0 eng
010			_a 2009035911
015			_aGBA9A1931 _2bnb
015			_aGBA685694 _2dnb
016	7		_a015397258 _2Uk
020			_a9780470545157 (cloth)
020			_a0470545151 (cloth)
035			_a(OCoLC)ocn401169601
040			_aDLC _cDLC _dBTCTA _dC#P _dYDXCP _dBWX _dUKM _dCDX _dSNK _dDEBBG _dDLC
050	0	0	_aHF5549.5 P37 _bP37 2010
082	0	0	_a658.4/013 _222
100	1		_aParmenter, David. _91561 _0(local)40346
245	1	0	_aKey performance indicators : _bdeveloping, implementing, and using winning KPIs / _cDavid Parmenter.
250			_a2nd ed.
260			_aHoboken, N.J. : _bJohn Wiley & Sons, _cc2010.
300			_axix, 299 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_aIntroduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.
520	1		_a"Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.
650		0	_aPerformance technology. _91372 _0(local)40249
650		0	_aPerformance standards. _91562 _0(local)40347
650		0	_aOrganizational effectiveness. _91452 _0(local)30470
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK _n0
955			_bxj10 2009-08-28 _ixj10 2009-08-28 telework to DEWEY _axe10 2010-06-08 1 copy rec'd., to CIP ver.
999			_c2383 _d2383