000 01887cam a2200325 a 4500
001 ocn757935850
003 OCoLC
005 20160322161627.0
008 111014s2013 njua b 001 0 eng
010 _a2011042944
020 _a9780132744034
020 _a0132744031
040 _aDLC
_cDLC
_dYDX
_dYDXCP
_dBWX
_dCDX
042 _apcc
049 _aCVUA
050 0 0 _aHF5415
_bK625 2013
082 0 0 _a658.8
_223
100 1 _aArmstrong, Gary
_q(Gary M.)
_93465
_0(local)60197
245 1 0 _aMarketing :
_ban introduction /
_cGary Armstrong, Philip Kotler.
250 _a11th ed.
260 _aUpper Saddle River, N.J. :
_bPearson,
_cc2013.
300 _axxviii, 506, [111] p. :
_bill. (chiefly col.) ;
_c28 cm.
504 _aIncludes bibliographical references and indexes.
505 0 _aMarketing : creating and capturing customer value -- Company and marketing strategy : partnering to build customer relationships -- Analyzing the marketing environment -- Managing marketing information to gain customer insights -- Understanding consumer and business buyer behavior -- Customer-driven marketing strategy : creating value for target customers -- Products, services, and brands : building customer value -- Developing new products and managing the product life-cycle -- Pricing : understanding and capturing customer value -- Marketing channels : delivering customer value -- Retailing and wholesaling -- Communicating customer value : advertising and public relations -- Personal selling and sales promotion -- Direct and online marketing : building direct customer relationships -- The global marketplace -- Sustainable marketing : social responsibility and ethics.
650 0 _aMarketing.
_91425
_0(local)29252
700 1 _aKotler, Philip.
_91430
_0(local)32149
942 _2lcc
_cBK
_n0
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_g1
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_bGEREF
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999 _c2957
_d2957