| 000 | 01216nam a2200325Ia 4500 | ||
|---|---|---|---|
| 001 | EBC285518 | ||
| 003 | MiAaPQ | ||
| 006 | m o d | | ||
| 007 | cr cn||||||||| | ||
| 008 | 000815s2006 enk s 000 0 eng d | ||
| 020 | _z9781846632389 | ||
| 024 | 3 | _z9781846632389 | |
| 035 | _a(MiAaPQ)EBC285518 | ||
| 035 | _a(Au-PeEL)EBL285518 | ||
| 035 | _a(CaPaEBR)ebr10156459 | ||
| 035 | _a(CaONFJC)MIL73784 | ||
| 035 | _a(OCoLC)182530056 | ||
| 040 |
_aMiAaPQ _cMiAaPQ _dMiAaPQ |
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| 050 | 4 |
_aHF5415.5 _b.C87 2006 |
|
| 245 | 0 | 0 |
_aCustomer loyalty, retention, and customer relationship management _h[electronic resource]. |
| 260 |
_aBradford, England : _bEmerald Group Publishing, _cc2006. |
||
| 300 | _a117 p. | ||
| 490 | 0 |
_aJournal of Consumer Marketing ; _v23, no. 7 |
|
| 533 | _aElectronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aConsumer behavior. | |
| 655 | 4 | _aElectronic books. | |
| 710 | 2 | _aProQuest (Firm) | |
| 856 | 4 | 0 |
_uhttp://ezproxy01.ny.edu.hk:2048/login?url=https://ebookcentral.proquest.com/lib/ircp3g4/detail.action?docID=285518 _zClick to View |
| 999 |
_c31860 _d31860 |
||