000			03146nam a22003853i 4500
001			EBC4953543
003			MiAaPQ
005			20191009123137.0
006			m o d |
007			cr cnu||||||||
008			191009s2010 xx o ||||0 eng d
020			_a9781282798939 _q(electronic bk.)
035			_a(MiAaPQ)EBC4953543
035			_a(Au-PeEL)EBL4953543
035			_a(CaONFJC)MIL279893
035			_a(OCoLC)1024267136
040			_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ
082	0		_a371.200994
100	1		_aBhat, Prof. K. Shridhara.
245	1	0	_aTotal Quality Management.
264		1	_aChandi Chowk : _bGlobal Media, _c2010.
264		4	_c�2010.
300			_a1 online resource (769 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
505	0		_aCOVER -- CONTENTS -- Introduction to Quality -- Managing Quality . -- Quality Management Philosophies -- Managing for Quality and High Performance -- Focussing on Customers -- Leadership and Strategic Planning for TQM -- Human Resource Development and Management for TQM -- Process Management -- Tools for Process Management -- Measurement and Strategic Information Management for TQM -- Organising for TQM -- Building and Sustaining Total Quality Organisation -- Quality Assurance and Control -- Statistical Process Control -- Reliability and Maintenance -- Just-In-Time Systems -- Benchmarking -- Business Process Reengineering -- Supply Chain Management -- Total Quality Management in Services -- World Class Manufacturing -- [A] Quality Snapshots -- [B] Case Analysis -- [C] Case Illustrations -- [D] Case Study Exercises -- Appendix -- Index.
520			_a1: INTRODUCTION TO QUALITY 2 : MANAGING QUALITY 3 : QUALITY MANAGEMENT PHILOSOPHIES 4: MANAGING FOR QUALITY AND HIGH PERFORMANCE 5: FOCUSSING ON CUSTOMERS 6: LEADERSHIP AND STRATEGIC PLANNING FOR TQM7: HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT FOR TQM8: PROCESS MANAGEMENT 9: TOOLS FOR PROCESS MANAGEMENT10: MEASUREMENT AND STRATEGIC INFORMATION MANAGEMENTFOR TQM11: ORGANISING FOR TOM12: BUILDING AND SUSTAINING TOTAL QUALITY ORGANISATION 13: QUALITY ASSURANCE AND CONTROL 14 : STATISTICAL PROCESS CONTROL 15 : RELIABILITY AND MAINTENANCE 16: JUST-IN-TIME SYSTEMS 17: BENCHMARKING18: BUSINESS PROCESS REENGINEERING 19 : SUPPLY CHAIN MANAGEMENT20 : TOTAL QUALITY MANAGEMENT IN SERVICES21: WORLD-CLASS MANUFACTURING [A] QUALITY SNAPSHOTS [8] CASE ANALYSIS [C] CASE ILLUSTRATIONS [0] CASE STUDY EXERCISES APPENDIX INDEX.
588			_aDescription based on publisher supplied metadata and other sources.
590			_aElectronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
655		4	_aElectronic books.
776	0	8	_iPrint version: _aBhat, Prof. K. Shridhara _tTotal Quality Management _dChandi Chowk : Global Media,c2010
797	2		_aProQuest (Firm)
856	4	0	_uhttp://ezproxy01.ny.edu.hk:2048/login?url=https://ebookcentral.proquest.com/lib/ircp3g4/detail.action?docID=4953543 _zClick to View
999			_c36365 _d36365