000			01643cam a2200325 a 4500
001			2012025895
003			local
005			20161228155733.0
008			120719s2012 enka fb 001 0 eng
010			_a 2012025895
020			_a9780749465827 (pbk.)
020			_a0749465824 (pbk.)
020			_a9780749465834 (e-ISBN)
020			_a0749465832 (e-ISBN)
040			_aDLC _beng _cDLC _dBTCTA _dBDX _dOCLCO _dCDX _dYDXCP _dUKMGB _dBWK _dYNK _dIH7
042			_apcc
050	0	0	_aHF5547.5 _bF688 2012
082	0	0	_a651.3 _223
100	1		_aFrance, Sue. _0(local)30239
245	1	4	_aThe definitive executive assistant and managerial handbook : _ba professional guide to leadership for all PAs, senior secretaries, office managers, and executive assistants / _cSue France.
260			_aLondon ; _aPhiladelphia : _bKogan Page, _c2012.
300			_a248 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. [209]-218) and index.
505	0		_aThe leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective teams to success -- Performance management -- Coaching -- How to communicate with different personality and behavioural styles -- Managing projects -- The art and science of effective negotiation -- Change management : how can you help?
650		0	_aAdministrative assistants _vHandbooks, manuals, etc. _0(local)30240
650		0	_aSecretaries _vHandbooks, manuals, etc. _0(local)30241
650		0	_aOffice management _vHandbooks, manuals, etc. _0(local)30242
650		0	_aOffice practice _vHandbooks, manuals, etc. _0(local)30243
942			_2lcc _cBK
999			_c5801 _d5801