| 000 | 00644nam a2200205z 4500 | ||
|---|---|---|---|
| 001 | co5398139 | ||
| 003 | local | ||
| 005 | 20140721142841.0 | ||
| 008 | 120921s2012 enk eng d | ||
| 020 | _a9781443840798 (hardback) | ||
| 020 | _a1443840793 (hardback) | ||
| 040 |
_aNhCcYBP _cNhCcYBP |
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| 050 | 4 |
_aHF5415.5 _bS78 2012 |
|
| 100 | 1 |
_aSturdy, Graham R. _0(local)31176 |
|
| 245 | 0 | 0 | _aCustomer relationship management using business intelligence. |
| 260 |
_aNewcastle upon Tyne : _bCambridge Scholars Pub., _c2012. |
||
| 300 |
_axiv, 397 p. ; _c22 cm. |
||
| 650 | 0 |
_aCustomer relations _xManagement. _0(local)31177 |
|
| 942 |
_2lcc _cBK |
||
| 999 |
_c6170 _d6170 |
||