000 | 00785nam a2200253z 4500 | ||
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001 | co5927092 | ||
003 | local | ||
005 | 20140721142900.0 | ||
008 | 120912s2013 mau eng d | ||
020 | _a0132179326 (pbk.) | ||
020 | _a9780132179324 (pbk.) | ||
040 |
_aNhCcYBP _cNhCcYBP |
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050 | 4 |
_aTX911.3 C8 _bN72 2013 |
|
245 | 0 | 0 | _aCustomer service. |
250 | _a2nd ed. | ||
260 |
_aBoston : _bPearson : _bNational Restaurant Association , _cc2013. |
||
300 |
_axvii, 223 p. ; _c28 cm. |
||
490 | 1 | _aAlways learning | |
490 | 1 | _aManageFirst program | |
650 | 0 |
_aHospitality industry _xCustomer services _vProblems, exercises, etc. _0(local)32926 |
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830 | 0 |
_aAlways Learning. _0(local)28995 |
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830 | 0 |
_aNRAEF ManageFirst program. _0(local)32927 |
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