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| 001 | co5927092 | ||
| 003 | local | ||
| 005 | 20140721142900.0 | ||
| 008 | 120912s2013 mau eng d | ||
| 020 | _a0132179326 (pbk.) | ||
| 020 | _a9780132179324 (pbk.) | ||
| 040 |
_aNhCcYBP _cNhCcYBP |
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| 050 | 4 |
_aTX911.3 C8 _bN72 2013 |
|
| 245 | 0 | 0 | _aCustomer service. |
| 250 | _a2nd ed. | ||
| 260 |
_aBoston : _bPearson : _bNational Restaurant Association , _cc2013. |
||
| 300 |
_axvii, 223 p. ; _c28 cm. |
||
| 490 | 1 | _aAlways learning | |
| 490 | 1 | _aManageFirst program | |
| 650 | 0 |
_aHospitality industry _xCustomer services _vProblems, exercises, etc. _0(local)32926 |
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| 830 | 0 |
_aAlways Learning. _0(local)28995 |
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| 830 | 0 |
_aNRAEF ManageFirst program. _0(local)32927 |
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